1. REQUEST IN PERSON PICK UP ("Will Call")
FASTEST! Normally same business day. For those born in Northeast Ohio counties only or for Ohio deaths that occurred in Portage County- place your order and upon notification of issuance, come pick it up.
- Choosing the above "Will Call" shipping method is for PICK UP ONLY. Please Note: When completing the required shipping information page- all fields marked with a red * are needed for billing and receipt purposes.
- Order Pick Up Location: 201 E. Erie St. 2nd Floor, Kent, OH 44240
(Kent Central Gateway Bldg./PARTA "Use WEST side Entrances Only".)
Covered public parking garage- 15 minutes is free or use any available metered street parking. - Orders not picked up after 30 days risk being destroyed.
- Office Hours: Mon-Fri 8am until 4pm (Closed for Holidays)
- Regular USPS Mail- First Class Untraceable
- UPS Overnight- Option provided by VitalChek with Tracking Number
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All sales are final after certificate issuance, no refunds allowed.
KCHD is not responsible for USPS mail delivery or lost mail, or any shipping agency services.
Online order transactions are charged to valid bank cards by: Permitium LLC or VitalChek as of 4/1/2025. Any convenience or credit card fees charged are non-refundable upon submittal.