1. IN PERSON PICK UP ("Will Call")
FASTEST! Normally same business day. Place your order and come pick it upon notification of issuance.
- Available only for filed birth events that occurred in (most) NE Ohio counties and filed death events in Portage Co. Ohio.
- Selecting "Personal Records/Use" will not enable ordering birth certificate(s) from Kent City Health Dept.
- Choosing the above "Will Call" shipping method is for PICK UP ONLY. Please Note: When completing the required shipping information page- all fields marked with a red * are needed for billing and receipt purposes.
- Order Pick Up Location: 201 E. Erie St. 2nd Floor, Kent, OH 44240
(Kent Central Gateway Bldg./PARTA "Use WEST side Entrances Only".)
Covered public parking garage- 15 minutes is free or use any available metered street parking. - Office Hours: Mon-Fri 8am until 4pm (Closed for Holidays)
- Orders not picked up after 30 days risk being destroyed.
- Regular USPS Mail- First Class Untraceable
- UPS Overnight- Option provided by VitalChek with Tracking Number
KCHD is not responsible for USPS mail delivery or lost mail, or any shipping agency services.
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All sales are final after certificate issuance, no refunds allowed.
Online order transactions are charged to valid bank cards by: Permitium LLC or VitalChek as of 4/1/2025. Any convenience or credit card fees charged are non-refundable upon submittal.